Scribe

Scribe is a documentation and workflow platform designed to automatically capture processes as users work. It generates standard operating procedures, how-to guides, and instructional context to help human teams and AI agents execute work. The software aims to address the challenge of unwritten institutional knowledge by transforming everyday workflows into readable guides and data for automation.

• Automatically capture workflows as you work to generate documentation without manual effort
• Discover and improve workflows with AI to surface inefficiencies, bottlenecks, redundancies, and time drains
• Works with web, mobile, and desktop applications depending on the plan
• Customize guides with company branding and edit or redact screenshots
• Export documentation to PDF, HTML, and Markdown formats
• Auto-redaction of PII and PHI on Enterprise plans
• Single Sign-On for authentication, plus central user and document management
• Creator, Viewer, and Admin roles alongside language translations on Enterprise plans

Pros

• Eliminates the manual effort of writing step-by-step process guides by recording workflows directly in use
• Provides data-backed recommendations to help teams identify automation opportunities and build AI roadmaps
• Supplies context not just for human onboarding and training, but also to feed AI tools and agents
• Offers flexible sharing options including links, embeds, and multiple export formats like PDF, HTML, and Markdown

Cons

• Requires a minimum seat count of 1 seat for Pro Personal, 5 seats for Pro Team, and custom terms for Enterprise
• Advanced security features like PII and PHI auto-redaction and SSO are restricted to the Enterprise tier
• Desktop and mobile application capture support requires upgrading past the free Basic tier
• Exact pricing details for the Enterprise tier are not published and require scheduling a demo

Scribe fits teams in functions like IT, operations, finance, human resources, and learning and development that need to onboard new hires, train staff, implement new software, or power AI agents with accurate process context. It is well-suited for organizations seeking to scale institutional knowledge and build AI roadmaps quickly. It is a poor fit for solo users who require desktop app capture or advanced exports on a strictly free budget, given that the Basic tier is limited to browser use.

Scribe offers a freemium model with monthly and yearly billing options, where yearly plans save 20 percent. The Basic tier is free and includes browser-based guide generation. The Pro Personal tier starts at 1 seat and costs 35 dollars per seat per month monthly or 25 dollars per seat per month yearly, adding web, mobile, and desktop app support, branding customization, screenshot editing, and exports to PDF, HTML, and Markdown. The Pro Team tier starts at 5 seats and costs 17 dollars per seat per month monthly or 13 dollars per seat per month yearly, adding comment collaboration. The Enterprise tier features custom pricing and includes advanced security, SSO, auto-redaction of PII and PHI, central management, language translations, and distinct Creator, Viewer, and Admin roles.

Unlike traditional documentation tools where users must manually write and format text and screenshots, Scribe automatically records workflows as work happens. Compared to standard knowledge bases that only serve human readers, Scribe explicitly formats and connects workflow data to supply context for AI tools and agents. It bridges the gap between human onboarding and machine readiness by surfacing automated insights and process bottlenecks directly from everyday application usage.

MCP, API, web apps, mobile apps, desktop apps, Markdown files, HTML files, and PDF exports.